The following Terms of Service ("Terms") refer to the usage of AudD’s API service ("Service") that operated by AudD, LLC ("AudD", "we") and provided with a link to these Terms. The Terms are valid for our customers as well as their users (third parties who use the credentials of our customers to access the Service). The section titles in the Terms are for convenience only and have no legal or contractual effect.
Data Caching and re-use
Our customers shall not cache the data they received from the Service in order to re-use it instead of making similar or the same request to the Service.
We collect and keep general information about our customers, including contact and payment information for billing and contact purposes. We also obtain this information in connection with providing the Service and maintaining our relationships with the customers.
A customer may be requested to send a phone number to confirm the account. If the customer sends it, we will keep only a hash of this number and not the number itself. We use the numbers only to create the hashes to make sure that the customers don't use multiple accounts to access the Service. We don't send the hashes or the original numbers to third parties.
AudD may collect and use electronic data submitted by the customers and their users to the Service as necessary to provide the Service, including updating, enhancing, securing and maintaining the Service and to carry out AudD's contractual obligations to its customers. AudD reserves the right but does not undertake the obligation, to monitor the use of the Service, and to investigate and take appropriate legal action against any party that uses the Service in violation of the Terms or applicable law.
We may disclose data that our customers provided to our Service:
- To our subsidiaries and affiliates;
- To contractors, business partners and service providers we use to support our Service;
- In the event AudD sells or transfers all or a portion of its business or assets (including in the event of a merger, acquisition, joint venture, reorganization, dissolution or liquidation), in which case data held by us about our customers will be among the assets transferred to the buyer or acquirer;
- If required to do so by law or legal process;
- In response to lawful requests from public authorities, including to meet national security, public interest or law enforcement requirements.
We do not collect any medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership (including trade union-related views or activities), sex life (including personal sexuality), information on social security measures, the commission or alleged commission of any offense, any proceedings for any offense committed or alleged to have been committed by the individual or the disposal of such proceedings, or the sentence of any court in such proceedings (including administrative proceedings and criminal sanctions) of our customers.
AudD will not contact the customers or their users with third party advertising or promotion without the explicit permission of the customers. AudD strongly values this relationship and do not want to compromise this in any way. AudD will not sell, share, or rent this information to others in ways different from what is disclosed in the Terms.
As of April 7, 2020, AudD has never received an order under Section 215 of the USA Patriot Act. We would expect to challenge such an order if served on us.
In using the Service, a customer understands that he is liable for all information that made available to the customer's users. Customer agrees not to use Service to upload, post, email, transmit or otherwise make available any information that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable.
Payments, taxes, and refunds
Some features of the Service may only be accessed and used upon the payment of applicable fees. The fees may vary depending on usage in accordance with our current pricing policy.
All the fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
Any changes in your pricing plan will result in the new fees being charged at the next billing cycle or the moment of the plan's upgrade. There will be no prorating for downgrades in between billing cycles. Downgrading your plan may cause the loss of features or usage possibilities.
Refunds are processed according to our fair refund policy. To make a refund, contact us at [email protected] or at t.me/auddbot (any message that not a command goes to the AudD team) or at +1(302)283-9101.
LIMITATION OF LIABILITY
AudD wants to provide the Service in a manner consistent with generally accepted industry standards. As of April 7, 2020, our uptime was over 99.99%. However, THE SERVICE IS PROVIDED STRICTLY ON "AS IS" AND "AS AVAILABLE" BASIS, AND AUDD MAKES NO WARRANTY THAT THE SERVICE IS COMPLETE, SUITABLE FOR YOUR PURPOSE, OR ACCURATE. AUDD HEREBY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED, STATUTORY OR OTHER WARRANTIES WITH RESPECT TO THE SERVICE, OR THE AVAILABILITY OF THE SERVICE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. THE ENTIRE RISK AS TO RESULTS OBTAINED THROUGH USE OF THE SERVICE RESTS WITH YOU AND AUDD MAKES NO REPRESENTATION OR WARRANTY THAT THE AVAILABILITY OF THE SERVICE WILL BE UNINTERRUPTED, OR THAT THE SERVICE WILL BE ERROR-FREE OR THAT ALL ERRORS WILL BE CORRECTED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT AUDD SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES ARISING OUT OF OR CONNECTED TO YOUR USE OF, OR INABILITY TO USE, THE SITE, THE SERVICE OR THE SITE CONTENT, INCLUDING, WITHOUT LIMITATION, ANY AND ALL DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY OR STATUTORY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OR PROFITS, LOSS OF REVENUE, LOSS OF DATA., LOSS OF GOODWILL OR FOR ANY COST OF COVER OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES), EVEN IF AUDD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT, WHETHER IN BREACH OF CONTRACT OR IN TORT, INCLUDING NEGLIGENCE. There is a possibility that changes can be made to the Service and that old versions of the Service may not be supported forever. Unless stated in a supplementary license agreement, AudD reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Customers agree that AudD shall not be liable to the customers or any third party for any modification, suspension or discontinuance of the Service.
If you need a Service Level Agreement, contact us at [email protected]
All trademarks, service marks and logos included in the Service and displayed on the AudD website are the property of AudD and third parties, and you may not use them without the express, prior written consent of AudD or the applicable third party.
The Service is not intended for children under the age of 13. AudD does not knowingly collect any data from children under the age of 13. If you are under the age of 13, please do not submit any data through the Service. We encourage parents and legal guardians to monitor their children's Internet usage and to instruct their children never to provide any personal data on the Internet without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to AudD through the Service, please contact us, and we will endeavor to delete that information from our databases.
A customer agrees that AudD at its sole discretion, has the right (but not the obligation) to delete or deactivate the customer's account, block the customer's email, IP address or Telegram ID, or otherwise terminate the customer's access to or use of the Service (or any part thereof), immediately and without notice, and remove and discard any content uploaded by the customer, for any reason, including, without limitation, if AudD believes that the customer has acted inconsistently with the Terms. Further, the customer agrees that AudD shall not be liable to the customer or any third-party for any termination of such access to the Service. Further, the customer agrees not to attempt to use the Service after said termination.
Upon the termination of the Terms for any reason, customer's rights under the Terms will cease, including all rights to use the Service.
No termination of the Terms will affect any obligation to make payment of outstanding amounts owed by a customer to AudD.
The limitation of liability, intellectual property rights, trademarks, and refund policy will survive termination of the Terms.
AudD, LLC does not provide the Service in the United States of America. If you are located in the US, you are not allowed to use the Service.
If we granted a customer free access to the Service because the customer needs it for educational, non-profit, open-source or other socially beneficial purposes, the customer should comply with AudD branding rules that the customer received from AudD. Our branding rules usually require the customer to add acknowledgments about the Service to the code which uses the Service, web pages of projects which use the Service and in other locations related to the projects.
Every customer agrees that AudD may during the terms of the Terms issue press releases and refer, orally or in writing, to the fact that the customer is a customer of AudD. AudD agrees that any customer may also (during the term of the Terms) refer, orally or in writing, that AudD is a service provider of the customer (for example, the customer may display "Powered by AudD").
We may update the Terms. You understand and agree that you are solely responsible for reviewing the Terms from time to time. You can always review the most current version of the Terms. Any continued use of the AudD Services by you after such amended Terms have been posted or information regarding such amendment has been sent to you, shall be deemed your consent and agreement to such amended Terms.